Chapter Lead - Pega

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Impact & Contribution:
• As a Chapter Lead (Pega you will foster an environment of engineering excellence and a culture of ongoing improvement. You will be responsible for ongoing change and development of Merchant On-boarding and Maintenance. Apart from technical contributions to the squad, you will also be responsible for team management – performance management, engagement, development.
• The Payments Service Utility (PSU) is a standalone Support Unit in Enterprise Services (ES) incorporating payments-related technology, service management, governance and operations functions to ensure end-to-end accountability for the Group. You will support critical programs of work in Retail Commerce Payments by designing and implementing solutions for business driven initiatives and technology uplift in the Merchant Management domain.

Responsibilities:
• Work with internal and vendor teams to design, and implement technical solutions
• Provide advanced technical knowledge and experience to assist in resolving technology issues
• Responsible for the development of strategic programs of work
• Utilizes strong understanding of core business and technical strategies to deliver best business outcomes
• Provide consultancy across projects and delivery teams
• Leader and champion of strategic practice development within team or platform
• Contributes to delivery planning with expert advice
• Advocate for best practices and industry standards
• Identifies, gains support for, and ensures execution of strategic direction in areas of expertise
• Responsible for nominated technical assets related to areas of expertise including roadmaps and technical direction
• Team performance management, engagement and skill development.

Skills & Experience:
• This role is ideal for an experienced Pega professional with a background in financial services, knowledge in the payments industry and how payment terminals work will be a huge asset in this role. You will need to demonstrate a successful track record in a similar position within large / complex environment and have the following skills and experience:
• 6+ years of Industry Experience in Pega
• CSSA certified
• Demonstrated capability in delivering solutions that meet high targets in performance, availability, data integrity and security domains
• Strong experience in designing, documenting and presenting formal solution designs
• Excellent object-oriented analysis and design skills and system integration skills.
• Experience in working on various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Security, Reports, Listeners (File, MQ), Connectors etc.
• Hands on experience in implementing Pega integration services using REST, SOAP, etc.
• Knowledge of industry standard project delivery frameworks including: Agile and Scrum
• Be comfortable working in a fast-paced, highly-structured, deadline-driven environment
• Demonstrated ability to be flexible/adaptable in exercising judgment in a changing environment
• High attention to detail and ability to be confident in decision-making
• Team leadership and line management – performance, engagement, development
• Payments experience [desirable]

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 21/12/2023