Channel Relationship Manager

Channel Relationship Manager-(WD45129)

Position Title : Channel Relationship Manager– IBG 4

Department : SME- IBG 4, India

Reports To : Regional Segment Head

Job Purpose

To acquire New-to-bank (NTB) customers to scale our liabilities portfolio

Key Accountabilities
• Actively source for prospects via cold calling, personal network and partners/channels' network.
• Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
• Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers' needs
• Keep yourself updated on various offerings available in the network
• Organise marketing activities to get sources of lead generation and new business

Experience

Good understanding of the sales process through preferably prior sales experience of 2- 3 years

Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable

Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.

Education / Preferred Qualifications

A graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.

Core Competencies

Customer-centric, not product-centric

Good technical knowledge of cash management/ transaction banking business

Good team worker

Good customer and relationship management skills.

Good interpersonal and communications skills.

Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods

Well versed in AML risk

Technical Competencies