Change and Communications Manager

WHAT YOU'LL DO

We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.

YOU'RE GOOD AT
• Product marketing and change management, ideally in an agile software context
• Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end
• Adopting the end users’ perspective and bringing that lens to the table
• Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture
• Defining, measuring, assessing and improving KPIs associated with GTM campaigns
• Managing multiple stakeholders with competing priorities
• Working with a virtual team spread-out across time zones
• Experience in GenAI will be added advantage

YOU BRING (EXPERIENCE & QUALIFICATIONS)
• 7 - 10 years’ experience; consulting manager toolkit/experience a significant plus
• Very strong influencing, networking and relationship building skills - with very senior stakeholders
• Project management experience
• Change or product marketing management experience
• Complex problem structuring and solving experience
• Strong written and verbal communication skills

YOU'LL WORK WITH

Key stakeholders include:
• Product Portfolio Lead
• Product Owners
• Product GTM, Change and Enablement CoE members
• BCG consulting teams
• BCG functional leadership