Central Operations Manager -Repayment

Published date: 2024/01/10
  • Location: Mumbai, , Maharashtra, India
Job Description

Transactional - Day to Day Operations

ü Disbursement Banking authorisations

ü Mandate registrations

ü Cycle presentations - Digital, Non Digital & instruments

ü Banking & Bounce tracking

ü Centralised receipting for field collections

ü OD recon with collections

ü DSRA adjustments

ü Branch / business support on banking / closure

ü Bank reconciliation - disbursements

Strategic Initiatives

ü Drive department level projects from concept to implementation.

ü Project management for enterprise level initiatives run by the department

ü Track achievement of success metrics

ü Specifically work with Customer Service Team for capability builds on service related processes

ü Automate MIS & strategy for digitizing daily tracking of cases

ü Continuously monitor key metrics and take measures for improvement

ü Responsible for maintaining, publishing & improving dashboards and review decks

Establish collaborative relationship with cross-functional team to move strategies forward

Roles & Responsibilities

Transactional - Day to Day Operations

ü Disbursement Banking authorisations

ü Mandate registrations

ü Cycle presentations - Digital, Non Digital & instruments

ü Banking & Bounce tracking

ü Centralised receipting for field collections

ü OD recon with collections

ü DSRA adjustments

ü Branch / business support on banking / closure

ü Bank reconciliation - disbursements

Strategic Initiatives

ü Drive department level projects from concept to implementation.

ü Project management for enterprise level initiatives run by the department

ü Track achievement of success metrics

ü Specifically work with Customer Service Team for capability builds on service related processes

ü Automate MIS & strategy for digitizing daily tracking of cases

ü Continuously monitor key metrics and take measures for improvement

ü Responsible for maintaining, publishing & improving dashboards and review decks

Establish collaborative relationship with cross-functional team to move strategies forward

Eligibility

B Com / MBA
Company Name: Avanse Financial Services Ltd

Apply

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