Center Manager

KEY RESPONSIBILITIES
:
• Relationship Management Engagement with the key stakeholders of the Bank at the Regional & Cluster Level etc.. to build the business plan, key priorities and objectives of the relationship Create and align the Bank leadership on the annual and long term business plan, operating model maximize the revenue and profitability from the relationship.
• Achievement of sales and profitability plan for the relationship Achieving monthly, quarterly and annual sales plan Meeting product mix as agreed to ensure VNB targets are met Maintaining counter share across clusters
• Building the team and People management Completing the module to ensure last mile support to the relationship Hiring, inducting, and deploying staff at the bank branches in consultation with the Bank central teams. Hiring of supervisory staff and their enablement

DESIRED QUALIFICATIONS and EXPERIENCE:
• 5-7 years of experience in intensive Bancassurance experience
• Result Orientation, Customer Centricity, Managerial Expertise, Problem Solving, Business Acumen, Role Modelling Core Values & Execution

Measure of Success:
• Approval of the Mancom
• Marx Target vs. Ach
• Productivity Measures (Case Rate, Case Size, AFYP per FTE, Seller Activisation, Persistency etc.)
• Headcount vs. plan
• No. of training interventions vs. plan
• Counter share

Key Relationships (Internal /External)
• HR and Sales Training Team
• YBL Relationship Management

Key competencies/skills required
• Result Orientation
• Strong relationship, networking & negotiation skills
• Working with & through others
• Role Modeling Core Values
• Strategic Planning & Execution
• Strong presentation & communication skills
• In-depth understanding of the Bancassurance model