CEC-Relationship Officer Customer Engagement
Published date: 2026/11/09
- Location: Chennai, Tamil Nadu, India
Job Role : . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non-deposit products.
Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration . Regulatory Compliance .
Manage productivity and overall morale of branch team members . Overall responsible for break-even and P&L of branch Job Requirements : .
Overall 6yrs of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products .
Qualifications- MBA / CA / CAIB . Good Leadership skills (though more tactical than strategic) . Thinker : Doer - 40 : 60 .
In-depth understanding of financial instruments, markets and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer 'DELIGHT' .
Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives
Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration . Regulatory Compliance .
Manage productivity and overall morale of branch team members . Overall responsible for break-even and P&L of branch Job Requirements : .
Overall 6yrs of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products .
Qualifications- MBA / CA / CAIB . Good Leadership skills (though more tactical than strategic) . Thinker : Doer - 40 : 60 .
In-depth understanding of financial instruments, markets and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer 'DELIGHT' .
Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives
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