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CEC Officer - Inbound - Privy-Customer Experience...

Published date: 2024/01/10
  • Location: New Delhi, Delhi, India
Job Role: . To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction . To identify and convert the opportunities for cross selling (banking product) on customer's call . Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. . Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. ...
Company Name: Kotak Mahindra Bank Limited Noida, Uttar Pradesh

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