CCE (Customer Care Executive)
Published date: 2026/11/10
- Location: sector V salt lake, Salt Lake City, West Bengal, India
Job Description for Customer Services Executive
Position
Customer Service Executive Voice for Tata Cliq (Unistore) process
Job Summary
Good Communication Skills in English/Hindi (Verbal & Written both)
Handle All calls related customer complaints & requests with Excellent in Verbal skills with no Grammar errors.
Good Communication Skills & presentable
Department
Operations
Location
Must be Kolkata residence or can relocate to Kolkata and work from office.
Qualification
Graduates/ Higher Secondary
Salary Range
Monthly CTC 13000 PM for fresher & for Experience Monthly CTC 15000 – 20000 PM. Based on Versant test score.
Count of Employees
50 Headcount with immediate joining
HR Contact
Abhishek Sir (Manager - HR)
Shifts
Rotational shifts with work from office as per Business requirement
Timing 7am to 1pm Window (9 Hours working in a day)
Experience Required
Fresher & Experience – Can apply both with good communication skills.
For experience :- Mini 06 months. or above (Must have offer letter & payslips or release letter of BPO or Contact Center)
Skill Set Required
1) Good Command Over English with Excellent writing skills with no Grammar errors.
2) Strong Comprehending skills & can assist customer on chat for any challenges.
3) Good Multitasking skills, Hands on with computer basics and should have tight Grasping ability.
4) Customer Eccentricity and Sincerity towards the assigned tasks.
5) Should have tolerant & Composed attitude (Especially while dealing with the customer on calls/Chats.
6) Should be aware of the basic fundamentals of using a computer
Position
Customer Service Executive Voice for Tata Cliq (Unistore) process
Job Summary
Good Communication Skills in English/Hindi (Verbal & Written both)
Handle All calls related customer complaints & requests with Excellent in Verbal skills with no Grammar errors.
Good Communication Skills & presentable
Department
Operations
Location
Must be Kolkata residence or can relocate to Kolkata and work from office.
Qualification
Graduates/ Higher Secondary
Salary Range
Monthly CTC 13000 PM for fresher & for Experience Monthly CTC 15000 – 20000 PM. Based on Versant test score.
Count of Employees
50 Headcount with immediate joining
HR Contact
Abhishek Sir (Manager - HR)
Shifts
Rotational shifts with work from office as per Business requirement
Timing 7am to 1pm Window (9 Hours working in a day)
Experience Required
Fresher & Experience – Can apply both with good communication skills.
For experience :- Mini 06 months. or above (Must have offer letter & payslips or release letter of BPO or Contact Center)
Skill Set Required
1) Good Command Over English with Excellent writing skills with no Grammar errors.
2) Strong Comprehending skills & can assist customer on chat for any challenges.
3) Good Multitasking skills, Hands on with computer basics and should have tight Grasping ability.
4) Customer Eccentricity and Sincerity towards the assigned tasks.
5) Should have tolerant & Composed attitude (Especially while dealing with the customer on calls/Chats.
6) Should be aware of the basic fundamentals of using a computer
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