callcenterjob.co.in

Published date: 2024/01/10
  • Location: Ahmedabad, Gujarat, India
About Us

Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies has now flourished successfully into a 100 crore company. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end–to-end HR outsourcing solution provider.

Roles and Responsibility 

Execute transactions as per prescribed guidelines and timelines with the objective of meeting the quality standards and SLAs laid out by the client within the limits of agreed SLAs/SOW, corporate and client guidelines



Intermediate level position subject to minimal supervision. Limited risk and rule-based decision making accountability



Understands and performs any one or more of the functions under Annuity/Life Insurance products like Indexing/New Business/Inforce/ Claim Analyst



Review customer requests received for good order based on predefined business rules



Makes decisions to accept or deny risks for life and annuity products (Identify potential frauds, misappropriation etc.,)



Performs moderate research in order to properly respond/action on the requests/inquiries. Uses resources available



Makes required data updates and maintenance to supporting administrative applications



Understands & follows procedures & regulatory requirements regarding processing transactions, privacy etc
Company Name: callcenterjob.co.in

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