Call Centre Executive
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Call Center / Support Executive
Job Description
• Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English and Marathi language.
Educational Qualification
• MBA
• Graduate
• BA
Required Skill Set
• Excellent leadership and communication skills
Roles & Responsibility
• Handle many inbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Ensure you follow the customer service script provided by the company for uniformity.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Summary
• Pune
• 1-2 Years
• 01/05/2024
• Immidiate
• Full Time
Job Description
• Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English and Marathi language.
Educational Qualification
• MBA
• Graduate
• BA
Required Skill Set
• Excellent leadership and communication skills
Roles & Responsibility
• Handle many inbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Ensure you follow the customer service script provided by the company for uniformity.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Summary
• Pune
• 1-2 Years
• 01/05/2024
• Immidiate
• Full Time
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