Call centre executive
Published date: 2024/01/10
- Location: Punjab, Phagwara punjab, India
We are looking for INTERNATIONAL TELECALLERS( ONLY MALES CAN APPLY) who has excellent communication skills and English language skills.
FRESHERS AND EXPERIENCED CANDIDATES WITH GOOD ENGLISH COMMUNICATION SKILLS CAN APPLY !!
PROFILE : INTERNATIONAL TELECALLER
ROLES AND RESPONSIBILITIES :
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing clients having some issue, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
Rotational shift
Ability to commute/relocate:
Phagwara, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Required)
FRESHERS AND EXPERIENCED CANDIDATES WITH GOOD ENGLISH COMMUNICATION SKILLS CAN APPLY !!
PROFILE : INTERNATIONAL TELECALLER
ROLES AND RESPONSIBILITIES :
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing clients having some issue, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
Rotational shift
Ability to commute/relocate:
Phagwara, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Required)
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