Call Center Trainer for Domestic Bpo Process
Published date: 2024/01/10
- Location: Noida, Uttar Pradesh, India
Ensure successful execution of training needs
• Measure program training effectiveness
• Send reports/MIS to the Operations team on the progress/pending status of activities.
• Review content at regular intervals to ensure all updates are incorporated.
• Participate in Internal & External Calibrations.
• Manage Knowledge Check for New Hires & Production Staff.
• Should be aware about terminologies like TNI, TNA, BQM, Throughput.
• *Contact Details
• 8810203595 (Ritesh)**
Job Types: Fulltime Regular / Permanent
Salary:
₹12,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (preferred)
Experience:
• Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
Language:
• Hindi (preferred
• Measure program training effectiveness
• Send reports/MIS to the Operations team on the progress/pending status of activities.
• Review content at regular intervals to ensure all updates are incorporated.
• Participate in Internal & External Calibrations.
• Manage Knowledge Check for New Hires & Production Staff.
• Should be aware about terminologies like TNI, TNA, BQM, Throughput.
• *Contact Details
• 8810203595 (Ritesh)**
Job Types: Fulltime Regular / Permanent
Salary:
₹12,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (preferred)
Experience:
• Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
Language:
• Hindi (preferred
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