Call Center Trainer
Published date: 2026/11/07
- Location: Ah, Gujarat, India
Training to be conducted for the new hire batch
Arrange OJT and track the performance
Arrange refresher while required
Present and create a module as per the requirement
Performance drive in OJT batch
Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
Training experienced employees on new or updated call center procedures to improve their performance.
Observing the daily operations of call center employees and identifying any areas of improvement.
Arrange OJT and track the performance
Arrange refresher while required
Present and create a module as per the requirement
Performance drive in OJT batch
Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
Training experienced employees on new or updated call center procedures to improve their performance.
Observing the daily operations of call center employees and identifying any areas of improvement.
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