Call Center Specialist
Published date: 2026/11/06
- Location: India
Corelens
A cctv ai based company
Role Description
This is a full-time on-site role located in Rohini for a Call Center Specialist. As a Call Center Specialist, you will be responsible for handling customer inquiries and resolving their complaints through various communication channels such as phone calls, email or webchat. You will also be responsible for maintaining customer records and responding to customer feedback.
Qualifications
• Previous experience in call center customer service or a related customer service role
• Excellent communication skills, both written and verbal
• Empathy and ability to handle difficult and irate customers
• Good problem-solving skills to resolve customer complaints
• Comfortable with using computer systems and applications effectively
• Ability to prioritize and multitask
• High school diploma or equivalent. Bachelor's degree or higher in a related field is a plus
A cctv ai based company
Role Description
This is a full-time on-site role located in Rohini for a Call Center Specialist. As a Call Center Specialist, you will be responsible for handling customer inquiries and resolving their complaints through various communication channels such as phone calls, email or webchat. You will also be responsible for maintaining customer records and responding to customer feedback.
Qualifications
• Previous experience in call center customer service or a related customer service role
• Excellent communication skills, both written and verbal
• Empathy and ability to handle difficult and irate customers
• Good problem-solving skills to resolve customer complaints
• Comfortable with using computer systems and applications effectively
• Ability to prioritize and multitask
• High school diploma or equivalent. Bachelor's degree or higher in a related field is a plus
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