Call Center Specialist
Published date: 2024/01/10
- Location: Jaipur Rajasthan , Jaipur , India
As a Call Center Specialist, you must have at least 1 years’ experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.
Profile: Telecaller (female)
Experience: Entry
level (1 year)
Qualification: Graduation
Salary:15k
Location: Vaishali
Nagar(Jaipur)
Industry: Education
Job type: Office
work
Responsibilities
Answering in bound and making out bound call to customers in a professional manner
Researching information using multiple resources and route call to the appropriate resource
Provide customers with product and service information and resolve customers concerns and complaints
Enter customer information in the system and identify and escalate priority issues
Completing call log and producing call reports
Provide follow up customer calls when necessary
Requirements
Strong data entry / typing skills and computer skills
Experience selling products or services over the phone
A High School Degree or equivalent
Must be age 18 or older
Profile: Telecaller (female)
Experience: Entry
level (1 year)
Qualification: Graduation
Salary:15k
Location: Vaishali
Nagar(Jaipur)
Industry: Education
Job type: Office
work
Responsibilities
Answering in bound and making out bound call to customers in a professional manner
Researching information using multiple resources and route call to the appropriate resource
Provide customers with product and service information and resolve customers concerns and complaints
Enter customer information in the system and identify and escalate priority issues
Completing call log and producing call reports
Provide follow up customer calls when necessary
Requirements
Strong data entry / typing skills and computer skills
Experience selling products or services over the phone
A High School Degree or equivalent
Must be age 18 or older
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