Call Center Specialist

Published date: 2024/01/10
  • Location: India
Summary
We are seeking enthusiastic Call Center Specialist to work with our clients. The Call Center Specialist will work in a call center environment and will make inbound as well as outbound call to customers

As a Call Center Specialist, you will be responsible for making inbound and outbound calls to customers regarding products and service as well as provide general information regarding questions issues.

As a Call Center Specialist, you must have at least 1 years’ experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.
Profile: Telecaller (female)

Experience: Entry
level (1 year)

Qualification: Graduation

Salary:15k

Location: Vaishali
Nagar(Jaipur)

Industry: Education

Job type: Office
work

Responsibilities

Answering in bound and making out bound call to customers in a professional manner
Researching information using multiple resources and route call to the appropriate resource
Provide customers with product and service information and resolve customers concerns and complaints
Enter customer information in the system and identify and escalate priority issues
Completing call log and producing call reports
Provide follow up customer calls when necessary

Requirements

Strong data entry / typing skills and computer skills

Experience selling products or services over the phone

A High School Degree or equivalent

Must be age 18 or older
Company Name: Axcess Consultancy

Apply

0 page views

Related listings

  • Digital Marketing Executive
    Customer Care
    Customer Care
    The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will h...
    2026/11/09
  • Asp.net developer
    Customer Care
    Customer Care
    Job Responsibilities SQL (Updates and Changes)(Software details: ASP.net Framework, Language C#) Java Script Programming (Updates and changes) Software Designing (Front end and logical) Product Team (Purchase Orders and Final data cost verification, ...
    2026/11/09
  • Customer Care Executive
    Customer Care
    Customer Care
    • Calling existing and potential customers to persuade them to purchase company products and services. • Accurately recording details of customers purchase orders. • Processing all customer purchases accordingly. • Generating promising leads for the ...
    2026/11/09