Call Center Executive Hindi
Published date: 2024/01/10
- Location: Ghaziabad, Uttar Pradesh, India
Answering incoming calls from customers in a professional and courteous manner.
• Listening actively to customers and asking probing questions to fully understand their needs and concerns.
• Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
• Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
• Documenting all customer interactions and details of inquiries, issues, and sales in the companys CRM system.
• Meeting or exceeding individual and team sales targets.
• Maintaining a high level of knowledge about the companys products and services, as well as industry trends and best practices
• Listening actively to customers and asking probing questions to fully understand their needs and concerns.
• Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
• Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
• Documenting all customer interactions and details of inquiries, issues, and sales in the companys CRM system.
• Meeting or exceeding individual and team sales targets.
• Maintaining a high level of knowledge about the companys products and services, as well as industry trends and best practices
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