Call Center Executive
Published date: 2024/01/10
- Location: Chandigarh, Haryana, India
Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Requirements:
• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities
Job Type:
Fresher
Salary:
₹14,000.00 - ₹27,000.00 per month
Benefits:
• Commuter assistance
Schedule:
• Rotational shift
• Weekend availability
Ability to commute/relocate:
• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (required)
Language:
• English (required)
Speak with the employer
• 91-XXXXXXXXXX
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated
Requirements:
• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities
Job Type:
Fresher
Salary:
₹14,000.00 - ₹27,000.00 per month
Benefits:
• Commuter assistance
Schedule:
• Rotational shift
• Weekend availability
Ability to commute/relocate:
• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (required)
Language:
• English (required)
Speak with the employer
• 91-XXXXXXXXXX
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