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Call Center Executive

Published date: 2024/01/10
  • Location: Ahmedabad, Gujarat, India
Full Time Job opportunity with Monthly salary up to INR 25,000 in hand. - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Place new orders as & when needed. - Follow call script & etiquette. - Providing information on the services offered. - Escalating inquiries to respective departments or supervisor as & when needed. - Taking part in training and other learning opportunities to expand knowledge. - Adhering to all company policies and procedures. Requirement: - Minimum 6 months to 1 year call center/Telesales experience. - Strong written & spoken communication skills in English. - Should have good typing skills. - Flexible to work in rotational shifts. - Experience in health care or facility management would be preferred - Available to start immediately Job Types: Full-time, Regular / Permanent Salary: ₹25,000.00 per month Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred) Education: - Higher Secondary(12th Pass) (preferred) Experience: - Customer support: 1 year (required) - tele sales: 1 year (required) Language: - fluent English (required
Company Name: IBT: Empowering Your Business with Technology

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