Call Center Executive
Published date: 2024/01/10
- Location: Navi Mumbai, Maharashtra, India
Job Description
Responsibilities and Duties:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Maintains call center database by entering information.
- Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
- Good communication skills
- Prior experience with customer service and call centers in relevant job roles
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
Note *Should be ready to work in shift
Key Skills
- Excellent communication and listening skills with good command over the English language.
- Good knowledge of CRM practices and systems.
- Strong multitasking, time management, and target achieving skills
- Excellent communication and patient management skills
Responsibilities and Duties:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Maintains call center database by entering information.
- Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
- Good communication skills
- Prior experience with customer service and call centers in relevant job roles
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
Note *Should be ready to work in shift
Key Skills
- Excellent communication and listening skills with good command over the English language.
- Good knowledge of CRM practices and systems.
- Strong multitasking, time management, and target achieving skills
- Excellent communication and patient management skills
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