Call Center Executive
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Ken-Fixit is a part of Aster Technologies Pvt Ltd. It is India’s first and only service organization which is solely focused on delivery of high-quality maintenance services to commercial kitchens on pan India basis. It undertakes AMC’s, repairs, installations, trainings & supplies parts for all types of commercial food service equipment. Ken-Fixit provides service across India through its service teams in 6 regional service centers.
Responsibilities
1. Manage the service App.
2. Help clients log in and track their complaints.
3. Create and send quotations to clients as per their requirements.
4. Co-ordinate with service engineers to ensure service data is updated in the App.
5. Handle service-related communications.
6. Handle commercial discussions with clients.
Qualifications
· Should be a graduate.
· Experience of one year.
· Knowledge of Microsoft Office applications, including Word and Excel.
· Should have good oral and written communication
Responsibilities
1. Manage the service App.
2. Help clients log in and track their complaints.
3. Create and send quotations to clients as per their requirements.
4. Co-ordinate with service engineers to ensure service data is updated in the App.
5. Handle service-related communications.
6. Handle commercial discussions with clients.
Qualifications
· Should be a graduate.
· Experience of one year.
· Knowledge of Microsoft Office applications, including Word and Excel.
· Should have good oral and written communication
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