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Call Center Executive

Published date: 2026/11/06
  • Location: Navi Mumbai, Maharashtra, India
• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹13,000.00 - ₹18,000.00 per month

Benefits:
• Flexible schedule
• Health insurance
• Provident Fund

Schedule:
• Day shift
• Fixed shift
• Morning shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Noida, Noida - 201304, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:
• English (Preferred)
• Hindi (Preferred
Company Name: • Managing a team of representatives offering customer support. • Overseeing the customer service process. • Resolving customer complaints brought to your attention. • Creating policies and procedures. • Planning the training and standardization of service delivery. • Selecting and hiring new staff. • Monitoring the work of individual representatives and of the team. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Maintaining a pleasant working environment for your team. Job Types: Full-time, Regular / Permanent, Fresher Salary: ₹13,000.00 - ₹18,000.00 per month Benefits: • Flexible schedule • Health insurance • Provident Fund Schedule: • Day shift • Fixed shift • Morning shift Supplemental pay types: • Yearly bonus Ability to commute/relocate: • Noida, Noida - 201304, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: • Higher Secondary(12th Pass) (Preferred) Experience: • total work: 1 year (Preferred) • Customer service: 1 year (Preferred) Language: • English (Preferred) • Hindi (Preferred

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