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Call Center Executive

Published date: 2026/11/10
  • Location: Hyderabad, Telangana, India
Job Description

Job Summary:
The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her

Responsibilities and Duties :
• To respond to all incoming calls within a specified TAT.
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of
• To respond to all incoming calls within a specified TAT. Satisfactorily respond and give answers to the people calling in. Book appointments of the doctors on the portal. . Give exact information about the various facilities in the hospital. Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills: Must know English/Telugu/Hindi language very well Should have basic knowledge of

Computers Education:
Bachelor's (Preferred)

Benefits:
Provident Fund (PF)
Company Name: JRK HR Services

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