CALL CENTER AGENTS NEEDED

Role: Any Other

Timings: Night Shift (Permanent)

Industry: BPO / ITES

Work Mode: Work from office

Functional Area: Any Other

Key Skills: chat Chat Process Chat Support Freshers HSC Fresher Graduate freshers

Job Title: Non Voice (Chat Process) - Night Shift Salary upto 15.5k in hand

We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information. Responsibilities: * Respond to customer inquiries and provide assistance via chat in a timely and accurate manner * Identify and escalate priority issues to the relevant team for resolution * Maintain accurate and detailed records of customer interactions and transactions * Identify and suggest process improvements to enhance customer satisfaction * Stay up-to-date with product knowledge and process changes * Ensure adherence to company policies and guidelines Requirements: * Excellent written communication skills in English * Strong attention to detail and accuracy * Ability to multitask and handle multiple chats simultaneously * Willingness to work in Night Shifts * Freshers are welcome to apply Qualifications: * Minimum educational qualification of a high school diploma or equivalent * Basic computer knowledge and typing skills * Ability to adapt and learn quickly We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position