Call Center Agent

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Call Center Agent
K
KAP SYSTEM PVT LTD
Bengaluru, Karnataka
Apply on Apna
6 days ago
₹13T–₹20T a month
Full–time
Mega drive for voice and non voice process
Good communication in English and other regional language required
shift :Day shift

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

More about this Call Center Agent job

KAP SYSTEM PVT LTD is aggressively hiring for the job profile of Call Center Agent for 10 open positions at Bengaluru in Jpnagara 6th Phase locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 13,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Thoda English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 11-Apr-2023.

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