Business HR
Published date: 2026/11/10
- Location: Hyderabad, Telangana, India
Position :
Business HRLocation : HyderabadFixed Day shift (Work From Office)# 6 days working
Eligibility :
• Minimum Graduate
• Excellent communication Skills
• Minimum 2-4 years in same role
• Preferred someone from BPO industry.
PFB the Roles and responsibilities:
• Interface between the HR and the employee's/ Process owners in Operations. Responsible for regular interaction with the Process Owners to understand their expectations.
• Ensure all queries, grievances and escalations across processes are resolved within committed timelines; conduct investigation in employee grievance/ disciplinary cases and take necessary disciplinary action
• Supporting operations in controlling attrition; separation trends identified and action plan devised to address key drivers of attrition
• Respond and resolve issues arising out of work or from within a team or across departments that may have a bearing on team effectiveness
• To assist in implementation initiatives for the Organization
• To facilitate clearance formalities for F&F process
• To develop and implement initiatives that bring about improvement in overall productivity, satisfaction, discipline and morale in the Ops cluster
• Taking new hire induction
• Planning and conducting Employee Engagement and CSR activities.
• Handling end to end IJP process
• Conducting Post Orientation feedback
• Early Warning System: Adherence Monthly Review
• Conducting Policy Awareness Workshop
• Support during ramp ups & ramp downs
• Tracking and close looping of performance issue/discipline issue/PIPs
• Conducting/Facilitating RNR
Business HRLocation : HyderabadFixed Day shift (Work From Office)# 6 days working
Eligibility :
• Minimum Graduate
• Excellent communication Skills
• Minimum 2-4 years in same role
• Preferred someone from BPO industry.
PFB the Roles and responsibilities:
• Interface between the HR and the employee's/ Process owners in Operations. Responsible for regular interaction with the Process Owners to understand their expectations.
• Ensure all queries, grievances and escalations across processes are resolved within committed timelines; conduct investigation in employee grievance/ disciplinary cases and take necessary disciplinary action
• Supporting operations in controlling attrition; separation trends identified and action plan devised to address key drivers of attrition
• Respond and resolve issues arising out of work or from within a team or across departments that may have a bearing on team effectiveness
• To assist in implementation initiatives for the Organization
• To facilitate clearance formalities for F&F process
• To develop and implement initiatives that bring about improvement in overall productivity, satisfaction, discipline and morale in the Ops cluster
• Taking new hire induction
• Planning and conducting Employee Engagement and CSR activities.
• Handling end to end IJP process
• Conducting Post Orientation feedback
• Early Warning System: Adherence Monthly Review
• Conducting Policy Awareness Workshop
• Support during ramp ups & ramp downs
• Tracking and close looping of performance issue/discipline issue/PIPs
• Conducting/Facilitating RNR
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