Business Head

Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.
Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.
Participating in and Leading brainstorms for New business opportunities
Total client satisfaction, and for ensuring that regular reviews are conducted with the client
Maintaining high levels of engagement for all your clients through the team.
Should be able to establish trust with both external and internal stakeholders and be the primary point of contact for all the matters concerning the client.
Support senior management on crisis management issues, if required
Stay current on social media channels, trends and analytical tools
Incorporate digital and social strategies into Integrated Communications programs to support client objectives and work with digital innovations group to develop and execute digital strategies
Manage and train the rest of the team
Measure ROI and KPIs
Prepare and manage the digital marketing budget for clients
Motivate digital marketing team to achieve goals
Collaborate and coordinate with internal functional teams to create marketing/ campaign plans
Monitor competition and provide suggestions for improvement
Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
Map out how digital assets will be optimized for business results
Adhere to processes and systems
Present to Senior Management

Skill sets/Experience we require:

Minimum 7-10 years of experience in Digital Marketing
Good knowledge of all different digital marketing channels
A self-starting attitude and an open outlook
Resilience under pressure and against deadlines
Critical thinker and problem-solving skills
Good time-management skills
Well versed with MS Office
Excellent written and verbal communication skills
Strong presentation skills
Strong analytical and project management skills
Team player; Skills in managing people, projects and resources
Agency experience is mandatory

Pedigree: