Business Development Specialist
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Job Description:
We are seeking a highly organized and passionate Culinary Operations Coordinator to join our team. In this role, you will be responsible for a wide range of tasks related to food tasting, onboarding new home chefs and chefs, organizing food pop-ups, managing accounts, coordinating food delivery to customers, and interacting with customers. This multifaceted position requires strong communication skills, excellent attention to detail, and a deep understanding of the culinary industry.
Responsibilities:
1. Food Tasting: Conduct regular food tastings and provide valuable feedback on flavors, presentation, and overall quality of dishes
2. Onboarding: Identify and onboard new home chefs and professional chefs to expand our culinary network. Conduct interviews, evaluate culinary skills, and guide them through the onboarding process.
3. Food Pop-ups: Plan and execute food pop-up events, including selecting venues, coordinating logistics, managing vendor relationships and ensuring a seamless experience for both home-chef/chefs and customers.
4. Account Management: Oversee account-related tasks, such as maintaining accurate records of home-chef/chef profiles and ensuring timely payment processing.
5. Food Delivery Coordination: Coordinate food delivery logistics, booking delivery on various delivery portals and ensuring on-time and accurate delivery to customers.
6. Customer Interaction: Act as a primary point of contact for customer inquiries, feedback, and complaints. Provide exceptional customer service and promptly address any issues that may arise.
7. Data Analysis : Analysing sales data and leveraging it to contribute to business growth, while sharing the learnings with other departments
Qualifications:
- Previous experience in a culinary or food-related role is highly desirable.
- Strong interpersonal skills and the ability to build relationships with chefs, home cooks, and customers.
- Excellent organizational and time-management skills to juggle multiple responsibilities and meet deadlines.
- A keen eye for detail and the ability to assess and provide constructive feedback on culinary creations.
- Familiarity with food safety regulations and best practices.
- Proficiency in using MS Excel, Powerpoint, Google Sheets and Google Docs
We are seeking a highly organized and passionate Culinary Operations Coordinator to join our team. In this role, you will be responsible for a wide range of tasks related to food tasting, onboarding new home chefs and chefs, organizing food pop-ups, managing accounts, coordinating food delivery to customers, and interacting with customers. This multifaceted position requires strong communication skills, excellent attention to detail, and a deep understanding of the culinary industry.
Responsibilities:
1. Food Tasting: Conduct regular food tastings and provide valuable feedback on flavors, presentation, and overall quality of dishes
2. Onboarding: Identify and onboard new home chefs and professional chefs to expand our culinary network. Conduct interviews, evaluate culinary skills, and guide them through the onboarding process.
3. Food Pop-ups: Plan and execute food pop-up events, including selecting venues, coordinating logistics, managing vendor relationships and ensuring a seamless experience for both home-chef/chefs and customers.
4. Account Management: Oversee account-related tasks, such as maintaining accurate records of home-chef/chef profiles and ensuring timely payment processing.
5. Food Delivery Coordination: Coordinate food delivery logistics, booking delivery on various delivery portals and ensuring on-time and accurate delivery to customers.
6. Customer Interaction: Act as a primary point of contact for customer inquiries, feedback, and complaints. Provide exceptional customer service and promptly address any issues that may arise.
7. Data Analysis : Analysing sales data and leveraging it to contribute to business growth, while sharing the learnings with other departments
Qualifications:
- Previous experience in a culinary or food-related role is highly desirable.
- Strong interpersonal skills and the ability to build relationships with chefs, home cooks, and customers.
- Excellent organizational and time-management skills to juggle multiple responsibilities and meet deadlines.
- A keen eye for detail and the ability to assess and provide constructive feedback on culinary creations.
- Familiarity with food safety regulations and best practices.
- Proficiency in using MS Excel, Powerpoint, Google Sheets and Google Docs
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