Business Development Manager

We are seeking a highly motivated and results-driven Business Development Manager to

join our team. As a Business Development Manager, you will be responsible for driving sales

and expanding our client base for our Business Process Outsourcing (BPO) services &

SAAS. You will play a key role in identifying new business opportunities, building

relationships with potential clients, and closing deals to achieve revenue targets. Your target

market will be US, Canada and UK.

Job Responsibilities:

 Identify and prospect potential clients in the target market for BPO services & SAAS.

 Experience of business development in the US, Canada and UK market.

 Conduct thorough market research to understand industry trends, competitive

landscape, and client needs to develop effective sales strategies.

 Build and maintain a robust pipeline of leads through various channels, including cold

calling, networking, referrals, and attending industry events.

 Initiate contact with prospective clients, deliver compelling sales presentations, and

effectively communicate the value proposition of our BPO services & SAAS.

 Understand client requirements and collaborate with internal teams to create tailored

solutions that meet their needs.

 Negotiate contract terms, pricing, and service level agreements in consultation with

senior management and legal team.

 Develop and maintain strong relationships with key decision-makers and influencers

within client organizations to foster long-term partnerships.

 Track sales activities, prepare accurate sales reports, and provide regular updates to

management on sales performance, forecasts, and market trends.

 Stay up-to-date with industry advancements, competitor offerings, and market

dynamics to identify potential business opportunities.

 Collaborate with marketing and product teams to develop marketing collateral, sales

presentations, and other sales support materials.

Job Requirements:

 Bachelor's degree in Business Administration, Marketing, or a related field.

 Master’s degree in Marketing will be a plus.

 Proven experience in BPO services & SAAS sales or similar roles, with a successful

track record of meeting or exceeding sales targets.

 In-depth knowledge of BPO & SAAS industry trends, services, and competitive

landscape.

 Strong business acumen and ability to understand client needs and align them with

appropriate solutions.

 Excellent communication and presentation skills, with the ability to effectively convey

complex concepts to both technical and non-technical audiences.

 Exceptional negotiation, networking, and relationship-building skills.

 Self-motivated, proactive, and able to work independently as well as part of a team.

 Strong analytical and problem-solving skills, with the ability to identify market

opportunities and develop effective sales strategies.

 Proficiency in using CRM software and other sales tools to manage leads and track

sales activities.

 Willingness to travel as required to meet clients and attend industry events