Business Development Executive

Published date: 2026/11/10
  • Location: Chennai, Tamil Nadu, India
Role BRM - Demand Reporting To Cluster Head - Demand Division/Business Gro Freight Exchange Location Cluster/Spoke Location Role Overview and Ownership Areas Business Relationship Manager – Demand will be primarily responsible for onboarding and retention of shippers (Demand/Load Originators) onto the Gro Freight Exchange platform for both their Market and Contract load needs. Shippers could be MSMEs, Brokers, Aggregators, 3PL service providers, large transporters/feet owners, etc. Key ownership area for a BRM - Demand will be to build strong foundation/shipper base (referenceable clients) that can be leveraged to further expand and quickly penetrate into the local market. Key Responsibility Areas  Business Development & Revenue Generation - Managing all aspects of lead management including lead generation, meeting and qualifying leads as part of sales process - Planning and achieving spoke location specific business and revenue target in-terms of shipper/broker sign-ups for services and subscriptions - Ensuring sales/platform registration targets are met  Account Management - Leading the revenue maximization efforts through upsell and cross sell  Shipper Retention - Responsible for assessing, clarifying and validating shipper needs on a regular basis - Responsible for outstanding shipper experience in terms of seamless on-boarding, efficient processes & systems and hi-quality services - Responsible for shipper retention through customised/new/value added services - Conducting Proof of Concept and pilots for potential clients and hand-holding during the pilot run - Serve as shipper’s SPOC for any escalation and resolve such issues by working closely with other internal teams such as Product, Operations, and Contact Centre teams respectively. Preferred Qualification  MBA from Tier 3 B school with 1-2 years of field/marketing/pre-sales/sales/operations experience preferably in the logistics industry OR  2-3 years of logistics/supply chain industry experience with new-age/traditional. with sales and operations background  Excellent communication skills (English, Hindi, and Local language)  Good analytical, critical/logical reasoning skills  Comfortable with handling/analysing data (Ability to analyse, interpret data)  Proactive, Self-Starter, ability to work independently with minimal guidance  Willingness to travel extensively within the state/region  Local candidates (Domicile Requirement) with good understanding of the local geography,

Job Types: Full-time, Regular / Permanent

Salary: ₹500,000.00 - ₹800,000.00 per month

Benefits:
• Food provided
• Health insurance

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:
• Master's (Preferred)

Experience:
• Business development: 2 years (Preferred)
• total work: 2 years (Preferred)

Language:
• Hindi,english,tamil, (Preferred
Company Name: Ciel HR Services Pvt Ltd

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