Business Development Executive

Responsibilities for Business Development Executive

● Stay up to date with the Felicity therapy plans information, process, and other FAQs

typically asked by customers.

● Connect with potential customers, gain an understanding of their needs, and convince

them to enroll in a therapy plan.

● Assess the background of all the counselors and recommend the most suitable

counselor to each customer if they need assistance choosing one.

● Gather customer information on call and update it on the CRM.

● Maintain meaningful relationships with existing customers to ensure that they are

retained.

● Identify and nurture high-quality leads (people who are likely to buy).

● Ensure timely follow-ups with all potential customers to close the sale.

Requirements for Business Development Executive:

● Graduate from a recognized college or university and an experience of at least 6 months in the relevant field.

● The ability to speak regional Indian languages & having experience with CRM software

will be an advantage.

● Exceptional verbal, oral & written communication skills.

● Willingness to learn, a positive outlook & result-oriented
• An in-depth understanding of sales principles, strategies, and tactics.
• Empathetic & patient to handle customers in a more efficient manner