Business Delivery/Customer Care
Published date: 2026/11/08
- Location: Noida, Uttar Pradesh, India
Responsibilities:
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with client
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with client
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