Business Analyst

Published date: 2026/11/08
  • Location: Gurugram, Haryana, India
You'll support the bank to achieve customer advocacy by eliciting and understanding internal and external technology, customer needs, and analysing, refining, synthesising, translating and ensuring they're documented in a form that can be readily understood by all stakeholders.

We'll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.

You'll also:
• Work in continuous close collaboration with the business and the technology feature team, ensuring transparency of vision and requirements
• Be accountable for producing business requirements in the form of epics, user stories and UI frameworks to depict future state design
• Support teams in understanding the requirements and their linkages to the overall domain strategy
• Elicit and input into writing business requirements, user stories and epics as required using relevant techniques
• Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks

The skills you'll need

To take on this role, you'll need an appropriate business analyst certification, such as BAX, CPRE or CBAP.

You'll also need:
• Proven application of business analysis tools and techniques
• A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
• Excellent communication skills with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills
Company Name: NatWest Group

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