Branch:Branch Relationship Officer

The Cluster Head (CH) leads a network of sales managers and is responsible for business expansion and growth of the new to bank liability book of the Cluster so as to achieve the topline and profitability goals of the Cluster. The CH coordinates with the sales managers to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. The CH is also responsible for maintaining regulatory and procedural compliance.

Key Responsibilities
• Execute the Cluster business growth strategy through the team of Sales managers for profitable growth.
• Establish budgets and targets and provide guidance to the Sales managers in preparing business plans for their respective areas
• Establish and strengthen relations with Key Customers to generate business
• Review and monitor performance of the Branches for ensuring achievement of all targets, productivity, quality and compliance standards.
• Review and ensure compliance of all processes according to bank's policies including timely action on internal and statutory audit observation
• Coach and mentor high potential talent to develop them for higher responsibilities.
• Liaison with project team, infrastructure and support service providers for efficient service delivery

Qualifications:

Optimal qualification for success on the job is:
• Graduate/ Post graduate from a recognized institute
• 8-10 years in a relevant role/ BFSI sector

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:
• Knowledge of industry, technology, marketing, and product trends
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language
• Ability to manage complex client situations
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
• Ability to handle pressure and meet deadlines
• Ability to coach and mentor others