Branch Service Delivery Leader
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
a) Monitor the processes for corporate account opening, accountmaintenance & account closure related formalities as per YBL process.
b) Handle corporate customers' enquiries and instructions, whilst ensuringthat the Bank's delivery standards are met in achieving total customersatisfaction. e.g. timely checking of account opening documentation, opening ofaccounts etc.
c) Ensure adherence to process & documentation standards (e.g., forms/checklists, welcome calling, approvals,etc.)
b) Handle corporate customers' enquiries and instructions, whilst ensuringthat the Bank's delivery standards are met in achieving total customersatisfaction. e.g. timely checking of account opening documentation, opening ofaccounts etc.
c) Ensure adherence to process & documentation standards (e.g., forms/checklists, welcome calling, approvals,etc.)
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