Branch Sales and Service Manager
Published date: 2026/11/09
- Location: New Delhi, Delhi, Delhi, India
Job : Retail Banking
Primary Location : Asia-India-New Delhi
Schedule : Full-time
Employee Status : Permanent
Posting Date : 19/Dec/2022, 5:26:12 AM
Unposting Date : Ongoing
The Role Responsibilities
Job Role
Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets.
Key Responsibilities
Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured).
Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts.
Participate actively in branch sales planning to generate action plans for meeting targets.
Candidate is aware of bank’s Mis-selling and Sales Policies and ensure adherence all the times.
Ensure high level of customer service in the Branch. Manage difficult customer situations.
Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections.
Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs.
Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized / overridden by appropriate authorities.
Primary Location : Asia-India-New Delhi
Schedule : Full-time
Employee Status : Permanent
Posting Date : 19/Dec/2022, 5:26:12 AM
Unposting Date : Ongoing
The Role Responsibilities
Job Role
Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets.
Key Responsibilities
Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured).
Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts.
Participate actively in branch sales planning to generate action plans for meeting targets.
Candidate is aware of bank’s Mis-selling and Sales Policies and ensure adherence all the times.
Ensure high level of customer service in the Branch. Manage difficult customer situations.
Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections.
Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs.
Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized / overridden by appropriate authorities.
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