Branch Operations Manager-Micro Finance

Published date: 2024/01/10
  • Location: Delhi, India
Job Description

Job Title –

Branch Operations Manager- MBL

Place of work

– Meerut

Business Unit

– Retail Banking

Function

– Micro Business Loans

Job Purpose:

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

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Roles & Responsibilities:

Responsible for managing Micro business loan Disbursement.

To maintain TAT & Quality of the files at the time disbursement

Checking and disbursement of MBL cases on system based on the Company policy and parameters

To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities:

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications:

Graduate – Any

Post Graduate – Any (Optional)

Experience:

Minimum of 3 Years of experience in Operations/ Customer Service
Company Name: IDFC FIRST Bank

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