Branch Operations Manager (Location : Srikakulam)

Branch Operations Manager (Location : Sr...MFT8115

Retail BankingCity - Srikakulam
Required Experience
4 - 11 Years
Posted On
08 Oct 2022
Basic Section
No. Of Openings
1
Grade
NA1
Designation
Others
Closing Date
31 Mar 2023
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
South
State
Andhra Pradesh
City
Srikakulam
Worksite
City - Srikakulam
Worksite Code
Generic - Srikakulam
Skills
Skill

BRANCH OPERATIONS

CROSS SELLING

CUSTOMER SERVICE

RETAIL BANKING

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description
Job Purpose To head branch operations ensuring top of the line customer service and customer engagements Functional Responsibilities To ensure customer service standards are met and minimize customer complaints and escalations Deepen customer engagements and ensure revenue is maximized by cross sell and upsell Ensure smooth operations of the branch at all times Ensure branch adheres to the highest standards of compliance Ensure branch upkeep in terms of physical and IT infrastructure Job Purpose To head branch operations ensuring top of the line customer service and customer engagements Functional Responsibilities To ensure customer service standards are met and minimize customer complaints and escalations Deepen customer engagements and ensure revenue is maximized by cross sell and upsell Ensure smooth operations of the branch at all times Ensure branch adheres to the highest standards of compliance Ensure branch upkeep in terms of physical and IT infrastructure