Branch Operations Manager (Location : Kota)
Published date: 2024/01/10
- Location: kota, India
Branch Operations Manager (Location : Ko...MFT9122
Retail BankingCity - Kota
Required Experience
3 - 6 Years
Posted On
28 Mar 2023
Basic Section
No. Of Openings
2
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
North Zone
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
913
Branch/Department Name
Zonal Adminstrative Office Northern
Country
India
Geographic Zone
North
State
Rajasthan
City
Kota
Worksite
City - Kota
Worksite Code
Generic - Kota
Skills
Skill
RETAIL BANKING
BRANCH OPERATIONS
CUSTOMER SERVICE
CROSS SELLING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Role: Branch Operations Manager
Job Purpose
To head branch operations ensuring top of the line customer service and customer engagements
Functional Responsibilities
To ensure customer service standards are met and minimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and IT infrastructure
Retail BankingCity - Kota
Required Experience
3 - 6 Years
Posted On
28 Mar 2023
Basic Section
No. Of Openings
2
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
North Zone
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
913
Branch/Department Name
Zonal Adminstrative Office Northern
Country
India
Geographic Zone
North
State
Rajasthan
City
Kota
Worksite
City - Kota
Worksite Code
Generic - Kota
Skills
Skill
RETAIL BANKING
BRANCH OPERATIONS
CUSTOMER SERVICE
CROSS SELLING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Role: Branch Operations Manager
Job Purpose
To head branch operations ensuring top of the line customer service and customer engagements
Functional Responsibilities
To ensure customer service standards are met and minimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and IT infrastructure
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