Branch Operations Manager - Bangalore
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Branch Operations Manager - BangaloreMFT6407
Retail BankingCity - Bangalore
Required Experience
3 - 9 Years
Posted On
20 Jun 2022
Basic Section
No. Of Openings
5
Grade
NA1
Designation
Others
Closing Date
31 Mar 2023
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
South
State
Karnataka
City
Bangalore Urban
Worksite
City - Bangalore
Worksite Code
Generic - Bangalore
Skills
Skill
RETAIL BANKING
BRANCH OPERATIONS
CUSTOMER SERVICE
CROSS SELLING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose:
To head branch operations ensuring top of the line customer service and customer engagements
Functional Responsibilities:
To ensure customer service standards are met and inimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and IT infrastructure
Retail BankingCity - Bangalore
Required Experience
3 - 9 Years
Posted On
20 Jun 2022
Basic Section
No. Of Openings
5
Grade
NA1
Designation
Others
Closing Date
31 Mar 2023
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
South
State
Karnataka
City
Bangalore Urban
Worksite
City - Bangalore
Worksite Code
Generic - Bangalore
Skills
Skill
RETAIL BANKING
BRANCH OPERATIONS
CUSTOMER SERVICE
CROSS SELLING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose:
To head branch operations ensuring top of the line customer service and customer engagements
Functional Responsibilities:
To ensure customer service standards are met and inimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and IT infrastructure
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