Branch Operation Manager
Published date: 2024/01/10
- Location: Gurugram, Haryana, India
Branch Operation Manager - Leading Banking
Job Description
• Supervise monitor Personal Banker desks and contract sales staff.
• Branch administration.
• Lobby Management
• Ensure quality customer service is delivered.
• Resolution of customer queries/complaints.
• Customer service to ensure walk in customers issues.
• Monitor Staff productivity and give guidance on improving the same in conjunction with the
• Branch Manager.
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable.
• Branch Operations and Audit Compliance.
• Authorize Personal Banker transactions.
• Corporate salaries processing.
• Cost Management and staff productivity.
• Responsible for Cash and Customer transactions at the Teller counters.
• Supervising all Non-Cash transactions like DD/MC, fund transfer etc.
• Penetration of Saving Accounts on non liability customers.
• Reconciliation and maintenance of suspense accounts register as per the required format.
• Branch Merchandising.
• Generate business, cross sell and monitor cross sales of Personal Bankers.
• Generate leads for Third Party Products to the customers
• Ensure that all tellers are adequately trained on the Products of the bank.
Interested candidate can share CV
NAME- MADHVI THAKUR
MAIL ID-thakurmadhvi09@gmail.com
CONTACT NO-7428665724
This job is provided by Shine.com
Job Description
• Supervise monitor Personal Banker desks and contract sales staff.
• Branch administration.
• Lobby Management
• Ensure quality customer service is delivered.
• Resolution of customer queries/complaints.
• Customer service to ensure walk in customers issues.
• Monitor Staff productivity and give guidance on improving the same in conjunction with the
• Branch Manager.
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable.
• Branch Operations and Audit Compliance.
• Authorize Personal Banker transactions.
• Corporate salaries processing.
• Cost Management and staff productivity.
• Responsible for Cash and Customer transactions at the Teller counters.
• Supervising all Non-Cash transactions like DD/MC, fund transfer etc.
• Penetration of Saving Accounts on non liability customers.
• Reconciliation and maintenance of suspense accounts register as per the required format.
• Branch Merchandising.
• Generate business, cross sell and monitor cross sales of Personal Bankers.
• Generate leads for Third Party Products to the customers
• Ensure that all tellers are adequately trained on the Products of the bank.
Interested candidate can share CV
NAME- MADHVI THAKUR
MAIL ID-thakurmadhvi09@gmail.com
CONTACT NO-7428665724
This job is provided by Shine.com
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