Branch Operation In charge (Manager)
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
• Review and monitor AOF rejection cases, account closures, overdue FD and FD maturity data and renewals thereof
• Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.
• Driving key Setrics by :
• Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits
• Maintaining lowest levels of wait-time through :
• Load balancing among desks
• Regular monitoring of pending tokens through Admin login
• Analysis to understand employee level productivity and Daily roistering
• Leave planning & Training calendar
• Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff
members
• Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.
• Driving key Setrics by :
• Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits
• Maintaining lowest levels of wait-time through :
• Load balancing among desks
• Regular monitoring of pending tokens through Admin login
• Analysis to understand employee level productivity and Daily roistering
• Leave planning & Training calendar
• Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff
members
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