Branch Manager Symphoni Hr
Published date: 2024/01/10
- Location: Jodhpur, Rajasthan, India
What you’ll do
Roles and Responsibilities
* Responsible for managing the business of the branch and supervising service to all bank customers i.e. RL, Wealth, Credit Card Corporate Banking & SME.
* Ownership of P & L of the branch along with number targets for the branch.
* Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service.
* Closely track Welcome Call quality and random check of newly acquired customer profile sheet before being processed for account opening.
* Closely track all customer engagement initiatives and ensure flawless execution of tasks assigned to the branch team.
* Closely track branch ratings and continuously work on areas for improving scores for branch ratings.
Desired Candidate Profile
Perks and Benefits
Roles and Responsibilities
* Responsible for managing the business of the branch and supervising service to all bank customers i.e. RL, Wealth, Credit Card Corporate Banking & SME.
* Ownership of P & L of the branch along with number targets for the branch.
* Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service.
* Closely track Welcome Call quality and random check of newly acquired customer profile sheet before being processed for account opening.
* Closely track all customer engagement initiatives and ensure flawless execution of tasks assigned to the branch team.
* Closely track branch ratings and continuously work on areas for improving scores for branch ratings.
Desired Candidate Profile
Perks and Benefits
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