Branch Manager - for Bank - Multiple locations

Position Title: Branch Manager

Location: Multiple Locations - Kengeri, Bannerghatta, Chitradurga, Kanakapura Main Road, Rajarajeswari Nagar, Basavangudi, Basaveshwara Nagar, City Market EC, Koramangala, Davangere, Channarayapatna, Bhilwara, Gurgaon, Karnal-Haryana, Thiruvananthapuram, Trichy Main, Chittode, Vikhroli, Kharghar (DBIL), Powai, Andheri, Pune, Bharuch, Varaccha Road, Anand, Jabalpur, Nariman Point

CTC: Best in the Industry

Experience: 8-10 years

Job Purpose:
• Drive business of the branch with exceptional service, proactive sales, and profitable operations
• Enhance existing and build new customer relationships
• Ensure compliance with regulations and guidelines

Key Accountabilities:
• Implement Bank strategy at branch level (assets, liabilities, marketing, sales, operations)
• Develop and implement branch-specific marketing strategies to achieve targets and build DBS brand
• Own Branch P&L and cascade scorecard to achieve targets
• Develop and adhere to operating budget in line with corporate and regional budget

Job Duties and Responsibilities:
• Generate sales through assets, liability and other banking products as well as TPP
• Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any
• Build and manage customer relationships for superior service and financial advice
• Reduce customer attrition and dormancy
• Upsell and cross-sell to achieve branch targets
• Expand business prospects for portfolio growth
• Ensure effective execution of marketing campaigns and conversion of customer referrals
• Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships
• Address customer queries and grievances promptly
• Share leads with other business units
• Manage public relations and liaise with authorities
• Support branch audit and formulate action plans
• Provide guidance on customer management, sales, and compliance
• Identify training needs and drive performance culture in team.

Preferred Qualification and Experience:
• MBA
• 8-10 years banking experience from a reputed Bank out of which 5-6 years should be as a branch manager
• Experience should be from leading banks like ICICI, HDFC, IDFC, Kotak, IndusInd, Axis Bank, Yes Bank etc NBFC(Non- Banking Financial Company) experience is not accepted
• Should be handling minimum 12 branches
• Span of leadership control preferably of over 50-100 resources in the region
• Experience of doing business in the given region
• Strong control on Local Language would be preferred

Core Competencies:
• Excellent interpersonal and communication skills
• Ability to build strong relationships with clients.
• Responsible
• Ability to meet deadlines.
• Knowledge about internal/external regulations.

Technical Experience and Competencies:
• Effective communication between self and superior
• Inter-personal skills & team player
• Display of RED Attitude (Reliable, Easy to deal with & Dependable)
• Computer Skills and digital knowledge