Branch Manager- Bank- Gurgaon
Published date: 2024/01/10
- Location: New Delhi,, Delhi, India
Roles And Responsibilities
• Maintains the Profit and Loss statement and Balance Sheet for the branch
• Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
• Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
• Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service
• Ensures Efficient complaint management within specified TATs
• Drives high service scores
• Conducts customer engagement programs and marketing events
• Ensures proper implementation of CRM by the Sales, Relationship BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes
• Ensures Upkeep of the Branch and ATM and raises issues if required
• Liaises with respective teams for effective and efficient Fraud Management within the cluster
• Ensures branch compliance with Banks policies and processes
• Ensures timely submission of MIS reports
• Ensures safety and security of Bank and customer's assets
• Ensures Audit related deliverables both internal and external are met as per the prescribed norms
• Ensures Role clarity to employees in the branch and manage attrition Performance Management
• Tracks and monitors daily productivity and book movement of the branch
• Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
This job is provided by Shine.com
• Maintains the Profit and Loss statement and Balance Sheet for the branch
• Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
• Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
• Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service
• Ensures Efficient complaint management within specified TATs
• Drives high service scores
• Conducts customer engagement programs and marketing events
• Ensures proper implementation of CRM by the Sales, Relationship BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes
• Ensures Upkeep of the Branch and ATM and raises issues if required
• Liaises with respective teams for effective and efficient Fraud Management within the cluster
• Ensures branch compliance with Banks policies and processes
• Ensures timely submission of MIS reports
• Ensures safety and security of Bank and customer's assets
• Ensures Audit related deliverables both internal and external are met as per the prescribed norms
• Ensures Role clarity to employees in the branch and manage attrition Performance Management
• Tracks and monitors daily productivity and book movement of the branch
• Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
This job is provided by Shine.com
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