Branch Manager

Reporting to Cluster Head

Responsibilities
Strategic and planning
. Execute overall plans at Branch level in consultation with the Cluster Head.
. Cascade the branch scorecard to the employees and ensure achievement of targets.
. Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget.
Functional
. Build and manage effective customer relationship with key customers of the branch ensuring superior
customer service advise them on making robust investment and financial decisions
. Formulate strategies to capitalise the existing market opportunities to meet the needs of the Branch Bankingsegment.
. Recommend marketing strategies and plans consistent with established goals in each product line and service and ensure implementation of the same on approval.
. Recommend products / variants to the Organisation to constantly improve the Banks competitive position in the market.
. Oversee and ensure that every employee in the branch is following the Compliance policies of the organisation.
. Support the Audit team in ensuring they carry out their audit activities smoothly in the branch.
. Ensuring the branch maintains its Hygiene as per the quality standards of the organization.
. Develop annual operational sales plans in conjunction with Channel Head based on the overall targets and budgets and prioritise the overall efforts by service and allocation of resources.
. Ensure product & Process knowledge to all staff.
. Effective utilization of branchs marketing budget.
. Continually monitor the market by way of area mapping to determine the market and market penetration of the Banks liability