Branch Manager

Position Title Branch Head Branch Department SME India Section IBG 4 Reports To Regional Lead Job Purpose Oversee the business from the branch Drive revenue growth of the Geographical cluster and various touch points through both asset liability RM team To be responsible for managing growing the Asset Liability book across businesses SME and CBG To ensure profitable and quality client onboarding Driving Profit and loss of the cluster and overall development of franchise in local market Ensuring RED best in class customer service experience Responsible for Audit Governance and Control Follow One Bank philosophy Key Accountabilities Devise and implement a strategy to primarily grow the SME business in cluster both liability and asset business and to regularly interact with Regional Head and central team to ensure the same Build asset and liability book by ensuring appropriate product profitability ROA ROE NIM etc and risk quality To ensure the Risk taken is appropriate and in line with the returns To ensure active front office market coverage of SME Business and to establish the DBS Brand and presence with all our target customer groups and relevant parties Assist in cross selling bank products from SME and CBG stable to the customers Monitor and ensure financial goals are met with coordination across various business segments Ensure adherence of processes rules guidelines of the bank including maintaining satisfactory audits of the branch Ensure that all aspects of internal Governance are met monitor compliance issues and proactively highlight escalate any issues Operationalize Leverage all the touch points in the vicinity of branch Ensuring RED best in class customer service experience Is responsible for Audit Governance and Control Job Duties Responsibilities Develop the SME client base in cluster including target identification Manage all Ecosystem partner relationship and drive business through the same Prepare and track client plans for existing clients Cross sale and Service the existing relationships and enhance revenue and ROE thereof Maintain credit risk quality of the asset portfolio Ensuring Onboarding Training and career development of the employees in the branch Maintain oversight on controls instituted by Credit Administration Maintain compliance with regulatory Internal requirements Communication To clearly and regularly communicate on behalf of the cluster with Regional led and Head Office as appropriate Ensure adequate staffing and drive productivity for internal outsourced staf Experience At least 1218 years of experience in Banking Financial Services sector post qualification Education Basic minimum Post Graduate Degree preferably in business economics finance etc CA MBA Core Competencies Leadership Strategic thinking ability to coach counsel and provide direction Interactive skills to manage customers interdepartmental interactions Business sense sound judgement creativity analytical insight Communication skills oral writing and presentation skills Manage large and diverse team based across multiple touch points Should understand the local language and understand the customers in the micro market