Branch Head (Retail)
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
SKILLS / COMPETENCIES REQUIRED
• 7-8 Years experience, with atleast 4 years in Retail Assets
• Ability to plan & execute Strong inter-personal skills and leadership ability,
• Ability to create professional work culture that encourages enthusiasm and team spirit
• Understanding of credit risks & operational risks.
• Ability to manage and implement change by taking complete ownership
JOB ROLE
• The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch
• Target setting & management
• Monitoring branch targets in numbers & volumes
• Portfolio quality management - through superior underwriting, working closely with collections
• Cost management managing all branch operating costs including cost of acquisition, operations etc.
• People management Motivating team, handling HR & administration function of the branch
• Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections pre closures & service issues
• 7-8 Years experience, with atleast 4 years in Retail Assets
• Ability to plan & execute Strong inter-personal skills and leadership ability,
• Ability to create professional work culture that encourages enthusiasm and team spirit
• Understanding of credit risks & operational risks.
• Ability to manage and implement change by taking complete ownership
JOB ROLE
• The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch
• Target setting & management
• Monitoring branch targets in numbers & volumes
• Portfolio quality management - through superior underwriting, working closely with collections
• Cost management managing all branch operating costs including cost of acquisition, operations etc.
• People management Motivating team, handling HR & administration function of the branch
• Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections pre closures & service issues
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