Branch Head
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives. Providing training, coaching, development and motivation for bank personnel. Developing forecasts, financial objectives and business plans.
Responsibilities
• Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high-quality service and Customer Relationship Management
• Own all branch-banking objectives and overall branch supervision
• Ensure achievement of overall Branch Targets by generating business and cross sales
• Key Customer Relationship Management & supervision of all High Net Worth customer programs
• Ensure all components of the branch sales model function as per design
• Complaints Handling
• Review Branch Operations reports
• Branch Merchandising & co-ordination with Marketing at the product level
Responsibilities
• Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high-quality service and Customer Relationship Management
• Own all branch-banking objectives and overall branch supervision
• Ensure achievement of overall Branch Targets by generating business and cross sales
• Key Customer Relationship Management & supervision of all High Net Worth customer programs
• Ensure all components of the branch sales model function as per design
• Complaints Handling
• Review Branch Operations reports
• Branch Merchandising & co-ordination with Marketing at the product level
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