BPO/Telecaller
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Minimum Requirement:
• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level
(Ref:www.freshersworld.com,freshersworld
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Minimum Requirement:
• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level
(Ref:www.freshersworld.com,freshersworld
0 page views
Related listings
-
Require Swimming Teacher in Pune (Job Id: 10525910) PuneBPOAbout the Job Looking for a Swimming Teacher in Visharant Wadi, Pune. I am fine with travelling to a nearby location for the class. The Swimming Teacher should have good communication skills. We are looking for someone who will teach during weekdays....2026/11/09
-
Bpo Data Entry/Call Centre Executive HR Sahil call...BPODetails Salary period Monthly Salary from 10000 Position type Full-time Salary to 15000 Description Back Office Executiveshave support responsibilitiesand handle functions that help the front office workwell. Main Back Office Executive Responsibiliti...2026/11/09
-
Inbound Process Jobs Opening in Cyitechsearch...BPOInbound Calls and outbound calls Customer Query and Complaints Resolutions Order Status Order Modifications Coordination with Operations and Delivery PartnersManage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisf...2026/11/09